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I noticed my washing machine was leaking the day before I left for vacation. I turned off the water source and called ServiceMaster 1st Response. Within a few hours, Alex was at my front door with all the necessary tools to test my walls and carpet without causing any damage. He confirmed my washing machine was leaking (and needed to be replaced), and advised me on how to dry the carpet, offering to provide a fan to help the process and avoid any mold from growing. I was so thankful to have the peace of mind that everything was OK when I left for my trip thanks to ServiceMaster 1st Response.