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I noticed my washing machine was leaking the day before I left for vacation. I turned off the water source and called ServiceMaster 1st Response. Within a few hours, Alex was at my front door with all the necessary tools to test my walls and carpet without causing any damage. He confirmed my washing machine was leaking (and needed to be replaced), and advised me on how to dry the carpet, offering to provide a fan to help the process and avoid any mold from growing. I was so thankful to have the peace of mind that everything was OK when I left for my trip thanks to ServiceMaster 1st Response.
Response from ServiceMaster 1st Response
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FAST, PROFESSIONAL SERVICE
As and insurance agent for over 14 years, Service Master has always been a trusted business partner when working with my clients’ claims needs. They keep my agency, claims staff and clients informed during the process which far exceeds their competition. Additionally, my agency is fortunate to have a direct contact with Jose Marin who is always available when we have a question about a claim. In over 15 years I haven’t had any complaints from any of my customers who worked with Service Master. They get the job done and do it well, I highly recommend them!
Jose Marin is Awesome
ServiceMaster is in my opinion and experience is the most competent and easy to work with Abatement/Restoration Company in Norther Nevada. I’ve had some poor experiences with two other companies in town not doing what they promised and were paid for and just doing a sub par job overall. ServiceMaster in contrast has exceeded my expectation every time, specifically Jose Marin. I’ve also gotten great feedback from referrals I’ve sent ServiceMaster. They are a great local business to support!
Top notch customer service
These guys really care about the client. They respond quickly, charge fairly, and care about getting the client back to where they belong. I only use them when referring my clients .
We needed to find services for a deeper then deep clean, on one of our units. Jose hooked us up with his professionalism and expertise. Jose was able to schedule us in a timely and reasonable manner. The crew that Jose hooked us up with, knew what they were doing and very courteous. THANK YOU JOSE